People always come first at Bisley. Whether you’re a customer, dealer, architect, or designer, you benefit from a service that’s engineered entirely around you.

We’ve refined our expertise over the decades, regularly accommodating bespoke requirements. From having existing Bisley products finished in your brand colours, to resizing storage units to match a specific layout, we can design, manufacture, and deliver completely unique products.

Bisley Bespoke - manufacturing excellence that’s engineered around you.

Conscious design

Now more than ever, sustainability plays a pivotal role in the creative and development processes of Bisley products. While material choice is an obvious consideration for us, manufacturing, packaging, and transportation will also play a pivotal part in our sustainability processes going forward.

Our Green Design protocol directs our designers to consider the environmental attributes of a new product, from the very beginning of a project.

The process

The process for our bespoke projects varies, depending on our clients’ requirements and specifications. The main elements of each enquiry follow a set of tried and tested milestones to guide your bespoke project from concept stage to completion.

  • Customer enquiry
  • Engage Bespoke Team
  • Initial idea & sketches presented
  • Budget & drawings produced
  • Special request entry
  • Detailed quotation & drawings
  • Manufacture to agreed time
  • Product management
  • Delivery & installation
  • Ongoing support

Our Bespoke clients benefit from a personalised service and unlimited contact with a dedicated Project Manager throughout the process. Your Project Manager will become your main point of contact and can act as an extension of your team, but rest assured that with years of knowledge and expertise between them our, Bespoke and Special Requests team will be working on your project and on hand whenever you might need them.

Meet our designers

Chris Fowler

Lead Designer, Bespoke

Chris has been with Bisley for 32 years and now works as our Director of International Projects and Design. He is responsible for interpreting the brief from our client and converting it into a product solution that our Engineering team can detail, and our Manufacturing operation can repeatedly mass produce to specification.

This also includes direct liaison with our third-party suppliers to establish the specification, costs, and lead times to meet our commitment to our customers. Based at our manufacturing headquarters in Newport, South Wales, Chris has held a number of positions designing and developing our product portfolio (Be, Note Pedestals, Glide, Bite, to name a few).

Sam Ostrolenk

Bespoke Technical Manager

Sam has worked at Bisley for 15 years, originally as a Production Engineering apprentice before progressing to Bespoke Technical Manager. He is responsible for extracting the detail from bespoke projects to design for manufacture, providing alternative or enhanced solutions, source new materials, work closely with suppliers and provide costs to allow quick turnarounds on quotes. These key steps cover the first important processes to ensure the customer receives a product that is functional, aesthetically pleasing and within budget.

Sam has worked on streamlining existing products to create ranges such as Essentials and integrated from the ground up Bisley’s first wood factory in 2017; this opened up avenues to new customers and products with the likes of Bridge, Pren, Lockerwall and Bisley Living.

Will Knight

Senior Designer

Will works as a senior designer at Bisley, and with over 11 years of experience working within the furniture industry, Will works with the team to design new products for both the home and commercial markets.

He has the technical expertise needed to advise on projects and can also propose a wide range of products to suit full installations or complement existing schemes. Will takes pride in being able to supply our clients with fantastic products to suit their individual needs in an ever changing and challenging industry.

George Peryer


George has been at Bisley for 4 years working from the London showroom as a Designer. He spends his time helping clients with their bespoke requirements, designing units and creating visuals which are sent along with a Special Request to be manufactured in the factory.

He is also part of our Bisley Studio team, responsible for designing new products that we can manufacture and add to our product catalogue.

Meet our Buddy

The beginning of Bisley Bespoke.

An alternative to free-standing pedestals and personal caddy storage, Buddy is our personal height-adjustable storage solution, and Design Guild Mark winner for 2022.

We were approached by one of the biggest banks in the world to create a storage solution that was off the ground and stood alongside employees, offering peace of mind when securely storing their personal belongings.

Buddy’s launch is significant in the development of our bespoke service. Following the success of the tailored design, testing and manufacturing, our Bespoke team was developed as well as the process that has been built upon ever since.

Case Studies

Tŷ Hotels, UK

A great new spot to eat, meet and stay over, this exciting new hotel is launched in partnership with the Port of Milford Haven and Milford Waterfront. Managed and operated by the team responsible for the iconic Celtic Manor Resort, Tŷ Hotel Milford Haven - measuring 46,000 sq ft – is part of the expanding portfolio in The Celtic Collection and the Tŷ Hotels family, in partnership with the Port of Milford Haven.


Al Ain Hospital, Abu Dhabi

Founded in 1967, Arabian Company is one of the major fit-out companies and office furniture suppliers in the UAE, with 48 years of experience. The company has many separate divisions covering office furniture, home and hotel furniture, education, and laboratory furniture and lighting. Their headquarters are based in the capital, Abu Dhabi, and they also have offices in Dubai, Al Ain and Sharjah.


Cadence, Edinburgh

Cadence is a leading electronic design automation (EDA) and Intelligent System Design provider, delivering hardware, software, and IP for electronic design. The company’s headquarters is based in the US with offices located around the world. In February 2021, the company relocated its Scottish office to Edinburgh’s world-renowned Princes Street. The requirements for the new office had to adhere to Cadence’s global standards for IT...


BT Group, UK and Europe

The BT Better Workplace Programme sought to consolidate their current UK office portfolio and provide new office spaces in 30 locations over a period of 5 years. Each workplace has been designed to meet the needs of all the people who use them. Drawing from a core product range, every project has its own unique aesthetic in keeping with the local staff, using the office and the business functions they undertake.


Time Inc, New York

Time Inc. is part of one of the largest branded media companies in the world, reaching more than 130 million people each month across multiple platforms. The company comprises of a family of over 100 publications (including Time, Sports Illustrated, Fortune and Travel and Leisure). In conjunction with Studios Architecture, we were tasked to help create a vibrant, enduring, and flexible solution for their varied requirements.


EBRD, London

The new European Bank for Reconstruction and Development (EBRD) offices at 5 Bank Street is in London’s Canary Wharf, with the interior schemes designed by Perkins & Will. The vision of the project was to co-create and deliver a best in class working environment for staff and visitors with an emphasis on wellbeing, sustainability, diversity and inclusion and a community that fosters a culture of choice, collaboration, and innovation.


As you’re reading this, we’re already looking ahead at trends and designs that will shape the future. Challenge us with your next idea.

Download the Bisley Bespoke brochure
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